Personal data that we collect and process in order to provide our online platform
You are free to visit our online platform and browse our products and services without telling us who you are. However, as is the case with all connections to a Web server, our Web hosting provider’s server records certain technical data and stores them temporarily. Such data include your IP address and device’s operating system, the date and time of use, and the type of browser you use to access our online platform. This is necessary so that we can make our online platform available to you. Insofar as we process personal data, we do this on the basis of our interest in giving you the best possible user experience and to ensure the security and stability of our online platform.
The following customer data are collected when you open a customer account:
- Surname and first name
- Email address
- Gender and age of customer
- Date of birth and name of baby
The following customer data are also collected for processing orders placed in our online shop (individual order or subscription):
- Phone number
- Postal and billing address
- Payment details (credit card number etc.)
If you send an enquiry to us using the order form, we will store your information from the enquiry form, including the contact details you have provided, for the purpose of processing the order and for follow-up questions. We will also keep you informed of new developments, products and services. Should you wish to stop receiving information from us, you can notify us at any time. Unless we hear otherwise, we will assume it is in our mutual interests to keep sending you such information.
Disabling cookies may limit the functionality of this online platform.
Data that we collect and process in order to analyse and improve the use of our website
Social media presence
On our online platform, we refer to our presence (corporate pages) on Facebook, Instagram and YouTube. Please refer to the privacy notices of the social networks to ascertain the purpose and extent of data collection and any further processing and usage of data by the social networks along with your associated rights and settings options.
How we process and protect your personal data
How long we retain your personal data
We only store your personal data for as long as is necessary to fulfil the purposes for which we collected your personal data or, where so required, for as long as we are under a legal obligation to do so. You may delete your customer account at any time by sending an email to firstname.lastname@example.org. Once your customer account has been deleted, your personal data will be stored for a further ten years before being deleted.
To whom we disclose your personal data
It may be necessary in connection with the offers on our online platform for us to disclose your personal data to our business partners. This applies in particular to service providers who may require such information for processing payments, shipping and delivering products as well as for accounting. These service providers may fundamentally only process your data on our behalf. Insofar as we use these service providers for processing orders, they will only receive access to your data within the scope and period necessary to perform the respective service.
Your rights in relation to your personal data
You have certain individual rights in relation to the personal data which we collect and process via our online platform. You have the right to receive information about the personal data we process in relation to you. You also have the right to have your personal data corrected and to restrict the processing of such data. Moreover, you have the right to have your personal data erased and a right to object to the processing of your personal data. Please note that there are exceptions and restrictions relating to these rights. To the extent permitted by law, we may refuse your data protection-related requests. In particular, we may be obliged, where appropriate, to continue processing your personal data in order to fulfil a contract with you, your company or your organisation, to comply with statutory obligations or to protect our own legitimate interests.
How to contact us
Should you wish to exercise your rights as a data subject in relation to us under data protection law, or should you have any general questions about data protection at nübee AG, please contact us at email@example.com or write to the following address: nübee AG Drahtzugstrasse 4 CH-8008 Zürich